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I have installed Thunderbird on a Windows Server 2008 VPS, and can send/receive mail fine, but can't get it recognised as Default Email by Accredo

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  • Last reply by sjmusgrave

sjmusgrave
sjmusgrave
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I have gone into Control Panel and set Thunderbird as the default email. I have also set Thunderbird to check that it is the default email, and it currently thinks it is. Accredo (our accounting software) doesn't recognise that Thunderbird is there when I try and send an email. It has the options of Full MAPI, Simple MAPI and Outlook settings, and none of these work. We had an identical setup running on a Windows 7 box and it worked perfectly. I'm baffled...

I have gone into Control Panel and set Thunderbird as the default email. I have also set Thunderbird to check that it is the default email, and it currently thinks it is. Accredo (our accounting software) doesn't recognise that Thunderbird is there when I try and send an email. It has the options of Full MAPI, Simple MAPI and Outlook settings, and none of these work. We had an identical setup running on a Windows 7 box and it worked perfectly. I'm baffled...

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Matt
Matt
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If you just installed the Windows 7 there is a good chance the accredi software does not install the MAPI components and Microsoft no longer include them in Windows 7.

I think this may well fix the issue for you https://www.microsoft.com/en-us/download/confirmation.aspx?id=1004 but I am no expert on MAPI. to me it is something of a dark art.

At the end of the day Thunderbird is only good for Simple MAPI, so there is no point using anything else.

sjmusgrave
sjmusgrave Question owner
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We have just moved our setup off the Windows 7 box (where it worked well but the machine was tired) and put it on to Windows Server 2008, and this is where it isn't working. I tried Simple MAPI and that didn't help...