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why is firefox giving me the message "connecting to webpagescreenshot.info" when i am going to a different website (silkenfest.com)?

gryffynzoi
gryffynzoi
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I enter www.silkenfest.com into the browser address bar.

It is being super-slow pulling up the website.

I look in the bottom left corner and see the message "Connecting to webpagescreenshot.info..." or "Waiting for..."

Why?

And it is taking forever to pull up the page. I just don't understand why it would be going through that website to get to the other since they are unrelated.

I enter www.silkenfest.com into the browser address bar. It is being super-slow pulling up the website. I look in the bottom left corner and see the message "Connecting to webpagescreenshot.info..." or "Waiting for..." Why? And it is taking forever to pull up the page. I just don't understand why it would be going through that website to get to the other since they are unrelated.

All Replies (4)

user1194064
user1194064
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There might be images and content on silkenfest.com which are stored on webpagescreenshot.info, so it needs to connect to silkenfest along with the other website in order to load the main website and its images. silkenfest.com is just a slow website and it probably has nothing to do with webpagescreenshot.info. The same thing appears on my screen when I load the website. When you visit websites, a lot of other websites actually load in the background. For example, if you visited YouTube.com, it would also connect to ytimg.com to load the video thumbnails since they are stored on there and google.com because YouTube uses Google Accounts.

Modified by user1194064

gryffynzoi
gryffynzoi Question owner
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I am the webmaster for SIlkenfest.com - so I am confident that there is nothing on the other site.

And it's never been this slow previously.

Maybe I need to contact with webhost that it's on.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you test in Firefox's Safe Mode, to rule out your extensions as possible culprits?

Firefox's Safe Mode is a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Actually, I do see it in the page source:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"><!-- InstanceBegin template="/Templates/sf_template.dwt" codeOutsideHTMLIsLocked="false" --> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <script src=http://www.webpageScreenshot.info/captureLocal.js></script> <!-- InstanceBeginEditable name="doctitle" --></pre>

Edited to break link

Modified by jscher2000 - Support Volunteer