Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost all bookmark information from my second device when I synced.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Having set up sync, I assumed info from all my devices would be merged, not so. I set up sync on my desktop, then synced my laptop and all the info from the laptop disappeared. There were a lot of useful bookmarks there but I cannot now find them. Can I recover previous setting/bookmarks/history when a new device is synced? Also why is the no warning as to what will happen to browser information on subsequent devices when they are synced. Horrible thought also comes, have I lost my log in data that may have been unique to the laptop?

Having set up sync, I assumed info from all my devices would be merged, not so. I set up sync on my desktop, then synced my laptop and all the info from the laptop disappeared. There were a lot of useful bookmarks there but I cannot now find them. Can I recover previous setting/bookmarks/history when a new device is synced? Also why is the no warning as to what will happen to browser information on subsequent devices when they are synced. Horrible thought also comes, have I lost my log in data that may have been unique to the laptop?

Chosen solution

If bookmarks get lost then there might be a problem with the places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

See also:

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

If bookmarks get lost then there might be a problem with the places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

See also: