Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After a Windows 7 crash I lost all folders under Local Folders on Thunderbird 24.5.0; how can I recover them?

  • 1 reply
  • 2 have this problem
  • 14 views
  • Last reply by christ1

ABS100
ABS100
more options

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What exactly happened in between the 'crash' and ' that was resolved'?