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Youtube not working

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  • 4 have this problem
  • 7 views
  • Last reply by guigs

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Ever since updating firefox, Youtube's appearance is black, bars and videos are out of of place and a few aspects of the site are not working properly. I can send a screen shot if that helps? It works fine on Safari and all other websites are working fine but not youtube.

Ever since updating firefox, Youtube's appearance is black, bars and videos are out of of place and a few aspects of the site are not working properly. I can send a screen shot if that helps? It works fine on Safari and all other websites are working fine but not youtube.

All Replies (1)

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Hi CaptainWhisky, Love your screenname. Also yes please provide a screenshot. Please also make sure that there are no saved preferences for the styles of this page from any add ons.

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