Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше затворена и архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

How do I communicate in words how I resolved the question that I posed yesterday. The answers received were not the way to the solution.

  • 1 отговор
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от the-edmeister

Comfuddled
Comfuddled
more options

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use.

I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use. I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

Всички отговори (1)

the-edmeister
the-edmeister
  • Moderator
more options

Original thread is here:

https://support.mozilla.org/en-US/questions/963184?esab=a&s=&r=1&as=s

Locking this thread as superfluous.