Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Firefox 12 not updating to 13

  • 2 отговора
  • 31 имат този проблем
  • 12 изгледи
  • Последен отговор от jd3112

more options

Hello, I currently have Firefox 12 on Mac OS X 10.7.4, when I learned that 13 had been released I clicked Firefox > About to search for the update, however the green icon appears and tells me that 12 is the latest version. Thunderbird updated to 13 when I did this there. Is it that I have to download manually or will 13 be released to me automatically at a later date? Thank you for your time.

Hello, I currently have Firefox 12 on Mac OS X 10.7.4, when I learned that 13 had been released I clicked Firefox > About to search for the update, however the green icon appears and tells me that 12 is the latest version. Thunderbird updated to 13 when I did this there. Is it that I have to download manually or will 13 be released to me automatically at a later date? Thank you for your time.

Избрано решение

The Firefox 13 update isn't offered to everybody at this moment, so you can download and install the full Firefox 13 version if updating isn't possible at this moment.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

Прочетете този отговор в контекста 👍 2

Всички отговори (2)

more options

Избрано решение

The Firefox 13 update isn't offered to everybody at this moment, so you can download and install the full Firefox 13 version if updating isn't possible at this moment.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

more options

Hello, on turning on my laptop today Firefox updated to 13 after clicking on Firefox > About Firefox. Thanks for your help.