Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

I have Firefox 12 on my Windows XP Service Pack 3 system, but some websites, like Gmail, state that I'm using an old browswer and need to update. Help?

  • 1 отговор
  • 2 имат този проблем
  • 4 изгледи
  • Последен отговор от ideato

more options

Deleted Firefox 11, cleared cache, installed Firefox 12. When I go to the "About Firefox" tab, it says that I have FF 12 and that no updates are needed.

Computer: Windows XP 2002 Professional, service pack 3

Problem: Many websites, including this one, don't see FF 12. Somehow it thinks I'm running FF 3.0 and won't acknowledge the updates. It says I'm running an insecure version and the websites won't work (I'm typing now in IE because I can't submit this form in FF)

Deleted Firefox 11, cleared cache, installed Firefox 12. When I go to the "About Firefox" tab, it says that I have FF 12 and that no updates are needed. Computer: Windows XP 2002 Professional, service pack 3 Problem: Many websites, including this one, don't see FF 12. Somehow it thinks I'm running FF 3.0 and won't acknowledge the updates. It says I'm running an insecure version and the websites won't work (I'm typing now in IE because I can't submit this form in FF)

Всички отговори (1)

more options

see : Websites incorrectly report that Firefox is outdated or incompatible

find and try : To reset your user agent (you can see analytical info) in "Other causes" in the above link.



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.