Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

my computer updated and i lost firefox

  • 4 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Всички отговори (4)

more options

Check the about:profiles page. Do you have one profile or more?

Полезно?

more options

there are two profiles, one called default and another called default release. both are brand new profiles, cant find the old ones

Полезно?

more options

That's strange. How long ago did it happen?

If you check your Windows desktop, do you have a folder named "Old Firefox Data"?

If you check for the following temporary folder that Windows creates during certain Refresh or repair operations, do you have one:

C:\Windows.old

Полезно?

more options

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.