Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Firefox data gone

  • 1 отговор
  • 0 имат този проблем
  • 27 изгледи
  • Последен отговор от Paul

Slaweko
Slaweko
more options

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data. Is there anything that could be done to restore the data to my account or is that the end?

Всички отговори (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Unless you have a copy of you data in Firefox on another device, I am sorry but it will not be possible to recover your data.

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.