Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Cannot retrieve mail after pwd change

  • 5 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от david

more options

I had to change my gmail pwd due to a possible security breach as reported to me by Experian.

After the change, Tbird flashed this error message upon the next startup (please see image)

After about 20 minutes of poking about, I found where I could change the password for my google account. I changed it to the new password. There is zero chance I got it wrong because I copy/pasted it from my pwd mgr. I still get this error message making T'bird useless to me.

I'm definitely let down that such as simple op as pwd change was so difficult to find and now seems impossible to do. I haven't a CLUE what the STAT command is or how to address this condition.

Any suggestions are greatly welcomed.

I had to change my gmail pwd due to a possible security breach as reported to me by Experian. After the change, Tbird flashed this error message upon the next startup (please see image) After about 20 minutes of poking about, I found where I could change the password for my google account. I changed it to the new password. There is zero chance I got it wrong because I copy/pasted it from my pwd mgr. I still get this error message making T'bird useless to me. I'm definitely let down that such as simple op as pwd change was so difficult to find and now seems impossible to do. I haven't a CLUE what the STAT command is or how to address this condition. Any suggestions are greatly welcomed.
Прикачени екранни снимки

Избрано решение

Thank you. That did it. I greatly appreciate your help. Honestly, I doubt I'd ever have solved it on my own.

Прочетете този отговор в контекста 👍 0

Всички отговори (5)

more options

You didn't give the details. I presume you changed your password online. I think you may need to remove the saved password in Thunderbird and let Google prompt for your password.

Полезно?

more options

The password is changed in Google and I can access the account directly through the Web. I cannot through T'bird. I changed the password in T'bird using Settings, Saved Logins and then edited the password associated with the Provider to the new password that matches the new google password.

What does this STAT business mean? I expect an error message to also contain some hint as to remedy the issue.

What does STAT mean and how may I remedy that error condition? Thanks.

Полезно?

more options

What I'm saying is that you are not authorized to manually change the password on Thunderbird for a Gmail account. It MUST be done by Google in its prompt. The password for web access is never the same password (for Gmail) as the password on the PC. You need to remove the password that is saved and then get the google prompt.

Полезно?

more options

Избрано решение

Thank you. That did it. I greatly appreciate your help. Honestly, I doubt I'd ever have solved it on my own.

Полезно?

more options

You're welcome. I was glad to assist.

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.