Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Youtube black screen

  • 4 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от zeroknight

jiten87
jiten87
more options

I am having issues playing videos that use mp4a codec, codecs that use opus work fine

Issue: Videos play audio but its just a black screen showing

Thank you.

I am having issues playing videos that use mp4a codec, codecs that use opus work fine Issue: Videos play audio but its just a black screen showing Thank you.

Избрано решение

Does it still happen if you disable hardware acceleration then restart the browser?

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

zeroknight
zeroknight
more options

Install the Media Feature Pack if applicable.

jiten87
jiten87 Задаващият въпроса
more options

That pack is for windows N editions, I am not running N.

jiten87
jiten87 Задаващият въпроса
more options

I just tried troubleshooting mode and the problem goes away when in that mode. This means that it is probably one of my extensions that is the problem

This also doesnt make sense because I have it set so that all firefoxs settings (incl bookmarks, addons, etc) are synchronized across all devices.

How would I go about trying to find out which addon is producing the problem?

zeroknight
zeroknight
more options

Избрано решение

Does it still happen if you disable hardware acceleration then restart the browser?