Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Thunderbird Cannot Send Email Through Outlook Account

  • 4 отговора
  • 0 имат този проблем
  • 43 изгледи
  • Последен отговор от tjcorcoran

more options

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office365 subscription.

Both receive mail fine. Neither would send mail. Investigating further I found that Thunderbird never got a firewall exception. I added the exception and now the Google account sends and receives fine. Outlook will still not send.

I've removed and re-added the Outlook account a couple of times now. No joy. I have found a lot of conflicting information on SMTP server settings but currently have the queried (auto configured) smtp.office365.com server on port 587 with my account credentials for login, connection security of 'STARTTLS' and authentication method of 'normal password'.

I've tried a couple of other email clients and they work out of the box. Any help would be appreciated.

-T

I installed Thunderbird 115.0.1 on Windows 11. I configured it for two accounts. One was a custom domain managed by Google, the second an Outlook account with my Office365 subscription. Both receive mail fine. Neither would send mail. Investigating further I found that Thunderbird never got a firewall exception. I added the exception and now the Google account sends and receives fine. Outlook will still not send. I've removed and re-added the Outlook account a couple of times now. No joy. I have found a lot of conflicting information on SMTP server settings but currently have the queried (auto configured) smtp.office365.com server on port 587 with my account credentials for login, connection security of 'STARTTLS' and authentication method of 'normal password'. I've tried a couple of other email clients and they work out of the box. Any help would be appreciated. -T

Избрано решение

The outgoing server is smtp.office365.com, 587, STARTTLS, OAuth2 authentication, User Name = email address.

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

My smtp server is outlook.office365.com

more options

Tried that. Still doesn't work. I practiced my google-fu and found Microsoft's published settings:

SMTP Server Server Name: smtp-mail.outlook.com Port: 587 Connection Security: STARTTLS

It also says no encrypted authentication required, so I left it (after trying all of them) on 'Normal Password'.

I finally find a client I like and now this! ;P

-T

more options

Избрано решение

The outgoing server is smtp.office365.com, 587, STARTTLS, OAuth2 authentication, User Name = email address.

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

more options

Success! Combination was off. Thank you @sfhowes