Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Ancestry missing DNA matches

more options

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Всички отговори (1)

more options

Easternland said

I have found that my problem is the extension "Duck Duck Go". It is updated to the latest version. The dna matches show up when it is disabled. What is my next step to fix the problem other than not using the extension.

Is it DuckDuckGo Privacy Essentials? Could you check whether it has a toolbar button to turn off its blocking on specific websites -- unfortunately I can't find a screenshot of what that should look like.

  1. 1
  2. 2