Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Recover old firefox account

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Paul

monica35
monica35
more options

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Всички отговори (2)

monica35
monica35 Задаващият въпроса
more options

WHY DO I USE THIS BROWSER THEN

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Firefox Sync is not designed as data storage but (as the name suggests) to sync data between copies of Firefox.

Data that is being synced is erased on a password change to protect your information from third parties who may be changing the user credentials with malicious intent.