Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

suddenly unable to send/receive aol/verizon email

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от js_consulting

more options

I tried uninstall/reinstall; using pop settings supplied by AOL for Verizon email account. I am still able to access email via AOL email web site Thunderbird keeps requesting password input, then returns 'unable to log in at server. probably wrong config, username or password.' Suggestions most appreciated.

I tried uninstall/reinstall; using pop settings supplied by AOL for Verizon email account. I am still able to access email via AOL email web site Thunderbird keeps requesting password input, then returns 'unable to log in at server. probably wrong config, username or password.' Suggestions most appreciated.
Прикачени екранни снимки

Избрано решение

AOL/Verizon requires an app password in place of the account password in TB. The account password is still used to access webmail.

https://help.aol.com/articles/Create-and-manage-app-password

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

Избрано решение

AOL/Verizon requires an app password in place of the account password in TB. The account password is still used to access webmail.

https://help.aol.com/articles/Create-and-manage-app-password

more options

The one-time app password worked for Thunderbird; thank you! Same issue/question for Windows Live Mail which also worked until recently. It continues to ask for password to be entered and returns unable to log on, etc. Tried the app password suggestion, but it didn't work for live mail or Windows Mail (Version 16005.14326.20544.0Version 16005.14326.20544.0) Thanks again.

more options

I think you have to generate a separate app password for each device and mail app, so there should be different ones for TB and WLM on the same computer, and different ones for the account on other devices such as laptops, phones or tablets.

more options

I tried your solution for my Windows Live Mail and MS Mail app which also worked until recently. Didn't work, so I will continue to search support groups, so again, my thanks for your time.