why do I contantly need to reset print settings?
Can anyone tell me why I have to reset my print settings so often? Almost every morning I have to reset them because e-mails or attachments I print come out HUGE. I have not changed the settings in the interim. While I now know how to correct the problem easily, it is frustrating to have to reprint pages, wasting time, paper and ink in the process.
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Hi joyce26,
Have you looked at the Knowledge Base article Fix printing problems in Firefox ? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.
If that doesn't work you should look at the article How to fix preferences that won't save .
Hopefully this helps!
Thank you. I know how to fix the problem, I just don't know why it happens so frequently. The preferences seem to save for a while, but not for very long (a day or two).
Can you provide the steps to replicate the issue?
Not really, just sometimes when I print the output is quite large - each letter might be 1/4" high. Usually I am printing from an e-mail or an e-mail attachment when this happens. It happens without me adjusting print settings and the preview shows a normal document, so I have no way of knowing when it will happen until it does.
The way I have been fixing it is to go to Help>More Troubleshooting Information>Printing>Clear Saved Print Settings. This seems to work, but not permanently.