Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

New printer dialogue

  • 2 отговора
  • 1 има този проблем
  • 15 изгледи
  • Последен отговор от andrew-miller

more options

When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

Избрано решение

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

more options

Thank you for the suggestion. It seems to have done the trick but if it recurs, I'll post a new question.