Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Delete existing account

  • 1 отговор
  • 1 има този проблем
  • 10 изгледи
  • Последен отговор от Stans

caminada1
caminada1
more options

I'm trying to delete 2 accounts I dont' use anymore (already removed by the provider) from Thunderbird 78.3.2 (localized Italian version). I've already removed all the messages from/to those accounts. In menu/account I select the account I want to delete, then "account actions" and "remove account". I close TB and I delete the account folders from appdata roaming Thunderbird profiles (no such folders in "local").

BUT, when I start TB again, the accounts are there again.

I also downgraded from a 80 beta version, thinking it was a beta "bug".

Can anyone help me please? Thanks.

I'm trying to delete 2 accounts I dont' use anymore (already removed by the provider) from Thunderbird 78.3.2 (localized Italian version). I've already removed all the messages from/to those accounts. In menu/account I select the account I want to delete, then "account actions" and "remove account". I close TB and I delete the account folders from appdata roaming Thunderbird profiles (no such folders in "local"). BUT, when I start TB again, the accounts are there again. I also downgraded from a 80 beta version, thinking it was a beta "bug". Can anyone help me please? Thanks.

Всички отговори (1)

Stans
Stans
more options

Quit Tbird, open your prefs.js file and delete ALL references to those accounts, save the file and relaunch Tbird.