Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Email Downloading Question

  • 1 отговор
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от Matt

robert204
robert204
more options

Hi, I have an email from December 22, 2018 that does not show up in the main register. However, if I conduct a search, a snippet from the email will show. I click on the email subject but it says there is nothing to download. This is the case for several hundred other emails from 2018 - 2019. Please help!

Hi, I have an email from December 22, 2018 that does not show up in the main register. However, if I conduct a search, a snippet from the email will show. I click on the email subject but it says there is nothing to download. This is the case for several hundred other emails from 2018 - 2019. Please help!

Всички отговори (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

perhaps the search index contains emails that no longer exist.

https://support.mozilla.org/en-US/kb/rebuilding-global-database