Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Can't create new message, can't enter text in message

  • 1 отговор
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от sfhowes

more options

Forgive me if this is a duplicate message.

Past few days can't either create new message in Thunderbird, or reply to incoming messages. "Write" button does not respond to click; "reply" button opens new message field, but field won't take keyboard input.

Starting in Safe Mode solves the problem, but there are no add-ons, etc., to remove.

What besides add-ons might be causing the problem?

This is Thunderbird 60.5, Russian-language version, running Russian-language Windows 7 SP1 32-bit

Forgive me if this is a duplicate message. Past few days can't either create new message in Thunderbird, or reply to incoming messages. "Write" button does not respond to click; "reply" button opens new message field, but field won't take keyboard input. Starting in Safe Mode solves the problem, but there are no add-ons, etc., to remove. What besides add-ons might be causing the problem? This is Thunderbird 60.5, Russian-language version, running Russian-language Windows 7 SP1 32-bit

Всички отговори (1)

more options

Safe mode applies other things besides disabling add-ons. The first thing I'd try is, when the safe mode prompt appears, check 'Reset toolbars and controls' and click 'Make changes and restart'.