Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

I can't login to mozilla support, can't reset password, not receiving email

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от James

more options

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

Избрано решение

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

Ok. Apparently Mozilla changes require users to report the above issue (ask the question) to have the servers recognize the user account. I will assume this has solved the issue.

more options

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search Google for my username.

Променено на от skippdiddly

more options

skippdiddly said

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search my username.

hi, The reason they are archived is that the are before version 57 All fixes that were able to use before are no longer valid for 57+ Firefox Volunteer Support has no control over these things.

Is there a question or a issue you would like help with ?

more options

Избрано решение

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.