Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I can't login to my account. Password reset does not work

  • 3 отговора
  • 8 имат този проблем
  • 1 изглед
  • Последен отговор от shs7103

shs7103
shs7103
more options

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password. Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

Избрано решение

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

smorele
smorele
more options

Hello, can us give us the URL you use to log in? Do you mean you have created an account with Firefox Sync?

Ardently
Ardently
more options

Избрано решение

Hi shs7103 I'm just following up, was your problem solved? Smorele responded to your question.

shs7103
shs7103 Задаващият въпроса
more options

I'm able to login to M support, but not sync. I don't sync devices at this time.