Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Firefox crashes

  • 1 отговор
  • 2 имат този проблем
  • 3 изгледи
  • Последен отговор от FredMcD

more options

Crashed / Locked Up. Had to end Firefox.

Rebooted. Tried to restore session. Didn't work. Rebooted again and attempted to launch Firefox again.

All I got was a Google search page in Full Screen Mode.

Crashed / Locked Up. Had to end Firefox. Rebooted. Tried to restore session. Didn't work. Rebooted again and attempted to launch Firefox again. All I got was a Google search page in Full Screen Mode.

Всички отговори (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29