I'm blocked from my email with your new download and I don't know my user name or password; sending it to my email does no good because I'm blocked.
When I brought up Thunderbird this morning I got your advertisement that I had a new version. I need to get into my email and I really don't care if I have a new version or not. I use my email as part of my business. I couldn't remember my old username or password and when I asked you said you would send it to my email address which I can't get to. Its a nasty circle. Please help me get into my email.
Избрано решение
jackm2 said
\..... I couldn't remember my old username or password and when I asked you said you would send it to my email address which I can't get to. .......\
An update to a new version does NOT alter or change your personal settings like username or password. The TB-program-files are kept in one place while all data, settings, messages, archive, address-books etc are stored under each users own space . Just to ensure that an update doesn't interfere with data.
Who said they would send you username and pwd??? thats strictly btw you and your email server provider.
Прочетете този отговор в контекста 👍 0Всички отговори (1)
Избрано решение
jackm2 said
\..... I couldn't remember my old username or password and when I asked you said you would send it to my email address which I can't get to. .......\
An update to a new version does NOT alter or change your personal settings like username or password. The TB-program-files are kept in one place while all data, settings, messages, archive, address-books etc are stored under each users own space . Just to ensure that an update doesn't interfere with data.
Who said they would send you username and pwd??? thats strictly btw you and your email server provider.