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I CAN NOT ACCESS MY ACCOUNT TO RECEIVE THE RESET EMAIL

  • 2 отговора
  • 3 имат този проблем
  • 20 изгледи
  • Последен отговор от user01229325

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I am getting a login failed message when i try to access my account. I can not reset password as it wants to send an email to the account i can not log into.

how can i access my account?

I am getting a login failed message when i try to access my account. I can not reset password as it wants to send an email to the account i can not log into. how can i access my account?

Всички отговори (2)

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Check with your email provider about password reset options.

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Go to your providers web mail page and look for a link to reset your password. As you can see trying to do it via email is not going to work.