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hyperlinks outside browser do not work

  • 3 cavab
  • 6 have this problem
  • 8 views
  • Last reply by user669794

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Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Chosen solution

Never mind. The problem seems to have fixed itself :)

Read this answer in context 👍 1

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At first try the following steps

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

See also

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Seçilmiş Həll

Never mind. The problem seems to have fixed itself :)

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Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.