![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
homepage not opening only "new tab" button showing
To whom it may concern:
I noticed some problems with Firefox 18.0.1.
I closed the browser using the "exit" button(not a button but you know what I mean) and the next time I opened the browser instead of my "Home Page" being the first thing I see I instead see a tab with the words "New Tab" and a totally blank page ie white page. When I click on the "Create a new tab" button a new tab does open and my home page is on that tab but isn't on the very first tab.
Another problem is that my tabs are gone from my last session when I re-open the browser. Yes, I have it set up in options that Firefox is "supposed" to show my windows and tabs from my last session and that is NOT happening. I also tried closing the browser using the red "X" and still have the same results. Had I known this was going to be an issue I would have stayed with version 17!!!
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.