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FIREFOX 17.0.1 Linux/Ubuntu(12.04) some videos from US sites do not run at all - they work OK using OPERA

  • 8 cavab
  • 2 have this problem
  • 4 views
  • Last reply by MrGrumpier

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I have tried to load

http://www.azcardinals.com/videos-photos/videos/Arizona-Cardinals-vs-Seattle-Seahawks-highlights/bf5a326d-1931-4afa-a9bc-6c2eec6b8013#

with no joy on FIREFOX just get blank box with loading icon

-- runs ok with OPERA 12.11
I have tried to load http://www.azcardinals.com/videos-photos/videos/Arizona-Cardinals-vs-Seattle-Seahawks-highlights/bf5a326d-1931-4afa-a9bc-6c2eec6b8013# with no joy on FIREFOX just get blank box with loading icon -- runs ok with OPERA 12.11

All Replies (8)

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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

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Thanks, My Plug-ins are upto date, (TOTEM and Shockwave Flash) but it puts [RESEARCH] against I-Tunes plug-in, since I do not use I-Tunes - I have disabled this.

BUT there is a MISSING JAVA message: "For your safety, Firefox has disabled your outdated version of Java." and exhorts me to update to latest release!

loading ubuntu 'synaptic package manager' shows that I am running icedtea-6 but the web browser plugin(s) are not installed, see screen shot

I feel that I should await further help!

Simon

"Life is about choices, today I choose to be grumpy!"

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Download and install Java Jdk from the netbeans website

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Thanks, but I think I will 'pass'!

I have just tested a clean UBUNTU 12.10 (from DVD) that does the same as 12.04, so I feel the fix, if there is one should come from Ubuntu/Mozilla!

I will ask the question in the UBUNTU community - and use OPERA for these sites!

Simon (even Grumpier than this morning!)

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Provide the Website names

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http://www.houstontexans.com/tv-media/videos/Sonic-Game-Recap-Texans-fall-to-Pats/a024f896-f008-4fdf-98e0-060e10bd763e

All the NFL (american football) team sites appear to be created using Wordpress-VIP* - these give be grief in the VIDEO section, the screenshot is after a 5 minute wait.

Simon

  • at least the ones I have visited recently
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Works for me on Linux with the latest Flash 11.2.202.x plugin.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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I have the latest Flash Plug-in Tried 'safe mode' and at least I get a picture rather than blank screen - this video freezes after 2 seconds.

I ran a Broadband Speed test: 11Mb/s down and 1 Mb/s up which is what I expected from my broadband supplier. I tried wired and wireless connections. I have a Celeron powered laptop, while not the fastest, suits me fine.


I tried CHROME browser, that works OK as well as Opera.

Simon "Life is about choices, today I choose to be Grumpy!"