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Firefox crashes on my desktop, how can I get on my internet??

  • 4 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cmw70

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I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

Chosen solution

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

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Hi,

You can try to create a new profile and start Firefox in that. It would also be helpful if you could post the details of the operating system version and the security software installed.

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Seçilmiş Həll

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

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Thanks for sharing the good news :)

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Thank you for fast response ;)