Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

whenever I close firefox, my persona is deleted.

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Matt_G

more options

when I open firefox, the groovy blue persona is installed; which I never chose. I pick the one I want, and when I close my browser and open it again, the one I want is gone. it is very annoying!!

when I open firefox, the groovy blue persona is installed; which I never chose. I pick the one I want, and when I close my browser and open it again, the one I want is gone. it is very annoying!!

Chosen solution

Hi kukl96,

You should look at the article Preferences not saved. There may be some difficulty writing to your pref.js file.

Hopefully this helps!

Read this answer in context 👍 0

All Replies (3)

more options

Seçilmiş Həll

Hi kukl96,

You should look at the article Preferences not saved. There may be some difficulty writing to your pref.js file.

Hopefully this helps!

more options

thanks! that solved my problem! you are awesome!

more options

Glad I could help :)