Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox will not open pdf files & changes the options/applications settings?

Aloefan
Aloefan
more options

Whenever I opt to view a pdf file, all I can get is a blank "about:blank" & nothing further happens. I have tried changing options/applications settings to both "Acrobat Reader" and to "Save". But every time Firefox changes the settings back to "Adobe Acrobat (default)" and again nothing happens.

Chrome will let me view the pdf files but Firefox will not allow me to view or to save.

Whenever I opt to view a pdf file, all I can get is a blank "about:blank" & nothing further happens. I have tried changing options/applications settings to both "Acrobat Reader" and to "Save". But every time Firefox changes the settings back to "Adobe Acrobat (default)" and again nothing happens. Chrome will let me view the pdf files but Firefox will not allow me to view or to save.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See if either of these support article help you.

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox