Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

On page Justin.tv does not run while the video stream. I already tried uninstalling and reinstalling mozilla but not solved. What can I do?

  • 1 cavab
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

landresgc
landresgc
more options

5 days ago i can see this page normally but once my pc crashes and i have to abruptly restart. When my pc start again this page doesnt work, i already tried uninstall and reinstall mozilla but no solved this problem. I need your help.

5 days ago i can see this page normally but once my pc crashes and i have to abruptly restart. When my pc start again this page doesnt work, i already tried uninstall and reinstall mozilla but no solved this problem. I need your help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).