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FF4 does not recognize HP SIMPLEPASS fingerprint logins to secure sites... like my BANK!

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  • 3 have this problem
  • 2 views
  • Last reply by TonyE

parrishable
parrishable
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I use HP SIMPLEPASS to secure logins to email, my bank, utilities, etc. FF4 does not recognize the HP SP logins. I get this error message:

Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program.

I don't like FF4 already. It looks too much like IE with buttons (including Home, Refresh) in IE-like places. PLEASE either fix FF4 or let us revert to 3.6.2. I had to uninstall FF4 (and, alas, reinstall it) to get rid of the Yahoo! branding. As a former employee of Yahoo!, I don't want their junk cluttering up my browser.

I use HP SIMPLEPASS to secure logins to email, my bank, utilities, etc. FF4 does not recognize the HP SP logins. I get this error message: Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program. I don't like FF4 already. It looks too much like IE with buttons (including Home, Refresh) in IE-like places. PLEASE either fix FF4 or let us revert to 3.6.2. I had to uninstall FF4 (and, alas, reinstall it) to get rid of the Yahoo! branding. As a former employee of Yahoo!, I don't want their junk cluttering up my browser.

All Replies (1)

TonyE
TonyE
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The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388