Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using ver. 3.6.13 with windows 7 and the dounloaded files are getting automatically deleted after compliting download.

  • 2 cavab
  • 4 have this problem
  • 12 views
  • Last reply by sddhande

more options

The files get downloaded , progress is shown in downloads window, file with increasing size is present in download directory, but when download is 100% complete, the file gets erased.

The files get downloaded , progress is shown in downloads window, file with increasing size is present in download directory, but when download is 100% complete, the file gets erased.

All Replies (2)

more options

I believe the files are being downloaded to the downloads folder and not the desktop. You can change this under options.

more options

The files are being downloaded in specified folder in options but are getting deleted after 100% downloading.