Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have just installed Firefox and am trying to import my favourites from IE9 but every time Firefox crashes and says the programme will have to be closed

more options

I have just installed Firefox and am trying to import my favourites from IE9 but every time Firefox crashes and says the programme will have to be closed and restarted

I have just installed Firefox and am trying to import my favourites from IE9 but every time Firefox crashes and says the programme will have to be closed and restarted

All Replies (1)

more options

Try exporting from IE and then importing into Firefox.

In IE:
File > Import/Export - Export to HTML file

then in Firefox:
Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... = From HTML file