![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Problem Installing Firefox 3.6.8 as error "no helper application" to open file
Used an Asus netbook running Linux / Firefox version 2.0.0.0.11 for 3 years no problems. Now I cannot use "Hotmail" on it as it requires an update to version as above.
It appears to download but not to open and I get the message "could not be opened because the associated helper application doe not exist" I am also not sure where I should be downloading it too but chose home/user.
I am very basic user but checked the File "open with" settings and there is no application for a tar.bz2
Any advice would be very much appreciated
Modified
Chosen solution
Did you read all 12 pages of this thread?
http://forum.eeeuser.com/viewtopic.php?id=41815
I can't help you any further myself, as I only have done that process once and I wasn't happy with Firefox 3 on Asus / Xandros when I was done. The following day I installed Ubuntu 10.04 - the EasyPeasy remix - http://www.geteasypeasy.com/
Read this answer in context 👍 1All Replies (6)
Which Linux version and what hardware do you have?
If you have an older Linux version then you may be missing the required libraries for Firefox 3 versions.
See http://www.mozilla.com/firefox/system-requirements.html - Firefox 3.6 System Requirements
The version of Xandros Linux (from early 2007) that Asus is using on the eeePC doesn't have the GTK package needed to run Firefox 3+ versions, you need to update it. See this: http://forum.eeeuser.com/viewtopic.php?id=41815 or this: http://wiki.eeeuser.com/howto:installfirefox3?s=firefox
IMO, you're better off replacing that old operating system with a newer one that has some support for it today. (Asus got into bed with Microsoft last year and hasn't kept their Asus / Xandros operating system up to date; the last updates I saw were in early 2009.)
The Netbook Remix of Ubuntu 10.04 is a perfect replacement, IMO. https://help.ubuntu.com/community/EeePC
Thank you I think I now at least understand the problem.
Thank you all for your help.
I do not have the knowledge or confidence to put on a new operating system but will keep a note of one you suggested. As I may be able to get someone else to do it at a later date.
I would like to do as your link said for Firefox3.0.1. Know being very stupid but cannot work out how to save to home/user. When I browse I can find a file home but not with the addition of user.
Seçilmiş Həll
Did you read all 12 pages of this thread?
http://forum.eeeuser.com/viewtopic.php?id=41815
I can't help you any further myself, as I only have done that process once and I wasn't happy with Firefox 3 on Asus / Xandros when I was done. The following day I installed Ubuntu 10.04 - the EasyPeasy remix - http://www.geteasypeasy.com/
Thank you. I contacted ASUS and via online chat was guided through the installation procedure.
If I have problems i feel a bit braver now so will try the system you suggest.
Many thanks for your help.