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Can't send email

  • 3 cavab
  • 2 have this problem
  • 5 views
  • Last reply by Wayne Mery

sonorasue
sonorasue
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My email comes to Thunderbird from my comcast.net account. I had to change my comcast password and ever since, I can receive mail in Thunderbird, but not send mail. I did enter the new password on the screen that came up, but that doesn't help

My email comes to Thunderbird from my comcast.net account. I had to change my comcast password and ever since, I can receive mail in Thunderbird, but not send mail. I did enter the new password on the screen that came up, but that doesn't help

All Replies (3)

Matt
Matt
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try deleting your comcast passwords from Thunderbird. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

sonorasue
sonorasue Question owner
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I tried deleting the passwords from Thunderbird and re-entered the correct password but I still can't send email. Can only receive it. So strange, as doesn't Thunderbird need to correct password to receive the mail???

Wayne Mery
Wayne Mery
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Do you still need help?