Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird setup

  • 1 cavab
  • 0 have this problem
  • 13 views
  • Last reply by david

more options

unable to remember password...one day i was signing in without problem, then my computer crashed..i had to reinstall thunderbird and the password i thought was mine no longer worked..i've tried several that may have worked without success. i'm wondering if i was hacked.. please help..i can't setup my acct without my password

unable to remember password...one day i was signing in without problem, then my computer crashed..i had to reinstall thunderbird and the password i thought was mine no longer worked..i've tried several that may have worked without success. i'm wondering if i was hacked.. please help..i can't setup my acct without my password

All Replies (1)

more options

Are you referring to a primary password for Thunderbird, or to a password for an email account? If this was for an email account, I suggest you reset the password via your email provider account.