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Password not working, can't check my emails

  • 3 cavab
  • 1 has this problem
  • 6 views
  • Last reply by david

stevecannon1
stevecannon1
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How do I get into email without a Password, It won't accept my password, HELP!!!

How do I get into email without a Password, It won't accept my password, HELP!!!

All Replies (3)

david
david
  • Top 10 Contributor
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This is an indication that your password needs to be reset from email provider. Thunderbird is just the messenger.

stevecannon1
stevecannon1 Question owner
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I use mail.com as a provider, and cox is the internet service. Not sure what you mean.

david
david
  • Top 10 Contributor
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What I mean is that Thunderbird has no control of this; it's dependent on your settings to Thunderbird and your id and password with email provider. Are you getting error at setup or later when retrieving messages?