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Block on certain websites

  • 14 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Denise

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I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters But I still can't access the sites. Which settings do I need to change so I don't get blocked by the websites?

All Replies (14)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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I'm not in a private browsing window and I already clicked on the shield and turned off Enhanced Tracking Protection.

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Steps to replicate the issue please.

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When I go to a website to leave feedback for an item that I purchased, I following the instructions on the website to leave feedback. That generally means signing into my account and clicking on the feedback button which opens up a feedback form. I fill in all of the required boxes, click the box that says that "I agree. . .", and then I click on the "submit feedback" button. At that time, I box appears which tells me that I have to disable my blocking.

My cookies and history settings are listed in my first post.

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The site(s) are...

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Works for me. see screenshots

Modified by jonzn4SUSE

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The upload server... smh

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Did you try it in safe mode like Fred mentioned? Also, screenshot of your issue would help us help you.

Modified by jonzn4SUSE

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Works for me. see screenshots

The problem is, it doesn't work for me and I'm trying to find out how to fix it.


The upload server... smh

I have no idea what this means.


Did you try it in safe mode like Fred mentioned? Yes, no difference.


Screenshot attached.

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The server used to upload screenshots fails often.

Your screenshot only shows what's in the browser. What ad-blocker do you have installed? I have 2 as you can see in my screenshot and they do not prevent me from posting.

Modified by jonzn4SUSE

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I have ContentBlocker installed but I turned it turned off in case it was the add-on causing the problem but I still can't leave feedback.

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I would try another Windows account and see if you have the same issue. While in the other account, do not log into your Firefox account.

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I was hoping it was one of my settings in Firefox that was causing the problem. I don't want to create another Windows account even though I can delete it, I'd just rather not.

Thanks for your help and suggestions. Much appreciated.