Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

missing pictures on "Fox News" They show up when Firefox is in Troubleshooting mode

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

more options

The upper left vides and all the pics down the side of the short news links as shown in the pic. I go into troubleshooting mode and it works, I've tried "refresh" Firefox and it doesn't change the problem.

The upper left vides and all the pics down the side of the short news links as shown in the pic. I go into troubleshooting mode and it works, I've tried "refresh" Firefox and it doesn't change the problem.
Attached screenshots

All Replies (1)

more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.