Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does video stop while audio continues in Firefox in Windows 10 with 8gigs of ram

  • 1 cavab
  • 2 have this problem
  • 6 views
  • Last reply by ARMAN KHAN

more options

Why does video stop while audio continues in Firefox in Windows 10 with 8gigs of ram

Why does video stop while audio continues in Firefox in Windows 10 with 8gigs of ram

All Replies (1)

more options

hello F.S.Crawler,

Clear all cookies, site data and cache

  • Click the menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

1. Type about:config in the address bar and press Enter.

2. A warning page may appear. Click Accept the Risk and Continue to continue to the about:config page.

3. Search for security.sandbox.content.level

4. Click the Editaboutconfig-EditButton button for the preference and set its value to 1.

5. Click on the checkmark aboutconfig-Checkmark to save the change.

6. Restart Firefox.

tell me its helped.

Regards, Arman

Modified by ARMAN KHAN