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how to configure deletion settings

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by Sea Mac

SweetTasha
SweetTasha
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My trash folder only has deletions from the last week. I'm not intentionally deleting emails from trash folder. Is there a setting that I can configure for this? Thanks.

My trash folder only has deletions from the last week. I'm not intentionally deleting emails from trash folder. Is there a setting that I can configure for this? Thanks.

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Right-click Trash, Properties, and check the Retention Policy tab. If it's different from what you see in practice, your mail provider may be overriding the TB policy. Also check the Message Storage section in Server Settings, under Tools/Account Settings, in case you have 'Empty Trash on Exit' checked.

Sea Mac
Sea Mac
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Under the tools Menu select "Account Settings" Under the account in Question click the line "Synchronization and Storage" Check that the Radio Button "Don't Delete any Messages" is on ...

(If this is not it - then it is in a preference At your ISP, on you Email accounts Settings, THERE ... )