Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Unable to click email hyperlinks

  • 4 cavab
  • 1 has this problem
  • 15 views
  • Last reply by roytravell

roytravell
roytravell
more options

I have been having an issue with opening web links in emails over the last week. When I click on any hyperlink I get the message attached. The URL changes depending on the link I have clicked, but the error 'The specified module could not be found' is always the error that is shown. I have followed the instruction from the support website below and none of them have fixed my issue. Any help is much appreciated.

https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

I have been having an issue with opening web links in emails over the last week. When I click on any hyperlink I get the message attached. The URL changes depending on the link I have clicked, but the error 'The specified module could not be found' is always the error that is shown. I have followed the instruction from the support website below and none of them have fixed my issue. Any help is much appreciated. https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working
Attached screenshots

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Sounds like your computer does not know what to do with 'http'.

check computer default protocols.

Control Panel > Default programs > Set your default programs choose the browser click on 'set this program as default' Under 'Protocols' HTTP and HTTPS need to know what program is set as default.

roytravell
roytravell Question owner
more options

Mozilla and Thiunderbird are already set as default programs.

Regards

Roy Travell

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

roytravell said

Mozilla and Thiunderbird are already set as default programs. Regards Roy Travell

Change them to something else and then get the applications to reset themselves. Windows 10 really is a pig where default applications are concerned and somehow they can get sort of broken at times and look fine.

For instance I use Firefox nightly builds I go into Firefox options just now and it tells me nightly is not my default browser. I go to Windows defaults and it says it is.

This is a blatant an visible issue. Other are not so apparent.

roytravell
roytravell Question owner
more options

Hello

Changed Firefox to different and back again but not given an option to change Thunderbird. Problem not solved.

Regards

Roy