Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox 61.0.1 frequent crashes

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mayurahir
mayurahir
more options

Firefox is up to date, however it crashes every now and then (at least few times a day) for last 3-4 days. Nothing new has been installed in terms of externtions or Windows softwares.

Crash reports from today: https://crash-stats.mozilla.com/report/index/b9a10aec-a53c-46fb-9a92-e7a8e0180727 https://crash-stats.mozilla.com/report/index/fd116f9c-b2ed-480b-bda7-53e731180727 https://crash-stats.mozilla.com/report/index/0103b82c-3c70-431d-80ee-543130180727

Yesterday: https://crash-stats.mozilla.com/report/index/7a3c16bf-5614-4b51-b32a-024d11180709 https://crash-stats.mozilla.com/report/index/f00bafdb-f011-47ca-9691-ce9791180709 https://crash-stats.mozilla.com/report/index/78efb593-5b09-49cc-b627-a6ab00180709

Thanks, Mayur

Firefox is up to date, however it crashes every now and then (at least few times a day) for last 3-4 days. Nothing new has been installed in terms of externtions or Windows softwares. Crash reports from today: https://crash-stats.mozilla.com/report/index/b9a10aec-a53c-46fb-9a92-e7a8e0180727 https://crash-stats.mozilla.com/report/index/fd116f9c-b2ed-480b-bda7-53e731180727 https://crash-stats.mozilla.com/report/index/0103b82c-3c70-431d-80ee-543130180727 Yesterday: https://crash-stats.mozilla.com/report/index/7a3c16bf-5614-4b51-b32a-024d11180709 https://crash-stats.mozilla.com/report/index/f00bafdb-f011-47ca-9691-ce9791180709 https://crash-stats.mozilla.com/report/index/78efb593-5b09-49cc-b627-a6ab00180709 Thanks, Mayur

All Replies (2)

Shadow110
Shadow110
more options

Hi, Crash Signature : OOM | small

Is there a reason your page file/swap file : Available Page File 5,939,200 bytes (5.94 MB) is so small ? Is this a custom size ?

Please up the size and test.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your memory must be very fragmented if OOM Allocation Size : 120 bytes already fails. You appear to have 16 GB memory and should be sufficient.

  • bp-b9a10aec-a53c-46fb-9a92-e7a8e0180727 
Available Page File : 5,939,200 bytes (5.94 MB)
Available Physical Memory : 6,483,439,616 bytes (6.48 GB)
System Memory Use Percentage : 62
OOM Allocation Size : 120 bytes

Are you running Firefox for a very long time without restarting?