Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why is Firefox 57.0 (64-bit) so painfully slow? (Took several minutes to key in this sentence!)

  • 1 cavab
  • 3 have this problem
  • 2 views
  • Last reply by Shadow110

CTally
CTally
more options

Have been using Firefox as my browser for a number of years. With the upgrade to Firefox 57.0 (64-bit) all sites are painfully slow, about 10 times slower than previous versions. Writing e-mails (I mainly use Yahoo) is a real chore... typing text and seeing what goes into the e-mail is extremely slow. Kind of like typing blindfolded. Other sites I visit are slow to load, and the tabs and top sites visited are not displaying like they did in earlier versions. Firefox is running on an HP Desktop computer; AMD A8-3800 APU with Radeon (tm) HD Graphics 2.40 GHz, 8 GB of RAM, 64-bit Operating System (Window 10 Home), x64-based processor, and a 1.5 TB hard drive. Computer is connected to a Gigabyte high speed network, so Internet connectivity has not been an issue. Need help and suggestions on how to speed up Firefox 57.0 or I will be forced to abandon your browser and go with one that works!

Have been using Firefox as my browser for a number of years. With the upgrade to Firefox 57.0 (64-bit) all sites are painfully slow, about 10 times slower than previous versions. Writing e-mails (I mainly use Yahoo) is a real chore... typing text and seeing what goes into the e-mail is extremely slow. Kind of like typing blindfolded. Other sites I visit are slow to load, and the tabs and top sites visited are not displaying like they did in earlier versions. Firefox is running on an HP Desktop computer; AMD A8-3800 APU with Radeon (tm) HD Graphics 2.40 GHz, 8 GB of RAM, 64-bit Operating System (Window 10 Home), x64-based processor, and a 1.5 TB hard drive. Computer is connected to a Gigabyte high speed network, so Internet connectivity has not been an issue. Need help and suggestions on how to speed up Firefox 57.0 or I will be forced to abandon your browser and go with one that works!

Chosen solution

Could you please go to the Firefox Menu 3 Bars (far right top) then--> Help --> Troubleshooting Information. Please take a look in the Accessibility Section if Accessibility is set to "True" there. If yes, can you please Go to the Firefox 3 Bar Menu --> Options --> Privacy & Security then under Permissions check the setting to prevent Accessibility Services from accessing your browser.

Please update your Video Card Drivers AMD Radeon HD 6550D driverDate: 8-21-2015 (last updated) So this may have to be updated by manufacturers update software as not heard of a D before or https://support.amd.com/en-us/download, Keep them updated please as old and or corrupted drivers can cause a wide range of problems.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (1)

Shadow110
Shadow110
more options

Seçilmiş Həll

Could you please go to the Firefox Menu 3 Bars (far right top) then--> Help --> Troubleshooting Information. Please take a look in the Accessibility Section if Accessibility is set to "True" there. If yes, can you please Go to the Firefox 3 Bar Menu --> Options --> Privacy & Security then under Permissions check the setting to prevent Accessibility Services from accessing your browser.

Please update your Video Card Drivers AMD Radeon HD 6550D driverDate: 8-21-2015 (last updated) So this may have to be updated by manufacturers update software as not heard of a D before or https://support.amd.com/en-us/download, Keep them updated please as old and or corrupted drivers can cause a wide range of problems.

Please let us know if this solved your issue or if need further assistance.