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unavoidable Amazon.com logon CAPTCHA after FF 52.4.0 update

  • 5 cavab
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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Upgraded to FF v52.4.0. Great product. However now there is (new) unavoidable Amazon.com logon CAPTCHA? Please help fix.

Upgraded to FF v52.4.0. Great product. However now there is (new) unavoidable Amazon.com logon CAPTCHA? Please help fix.

All Replies (5)

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Hello Kennr, do you mean there is a captcha when you want to log into your Amazon.com account?

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Make sure you are not blocking content.

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Reply to smorele. Previously, provided no keystroke errors, I could logon to my Amazon.com account using only the username and password. Recently however, the Amazon.com logon now requires passing a CAPTCHA challenge, regardless. I cannot discern if this was a result of the FF update or a separate Amazon.com website change. The graphical portion of the Amazon.com CAPTCHA is problematic enough but now there is added an audio portion. For another point of view please consider: https://gizmodo.com/amazons-login-screen-is-a-secret-portal-to-sonic-hell-1787111777.

Modified by kennr

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I have not seen that yet. Do you have a regular account or does your login also link to seller or advertiser services?

Maybe this is how they get you to accept a persistent cookie so you don't have to log in as often, and they can push the things you searched on other sites all over the web...

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Try to clear the Amazon cookies.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"