Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox refresh doesn't work, it just shuts me out of Firefox until I reboot.

  • 3 cavab
  • 3 have this problem
  • 4 views
  • Last reply by FredMcD

more options

Firefox is running really slow, so I try to do the refresh, but all that does is shuts me out of Firefox. After the refresh, I can't use it until I reboot. I have re-installed Firefox but that doesn't fix it either. Help!

Firefox is running really slow, so I try to do the refresh, but all that does is shuts me out of Firefox. After the refresh, I can't use it until I reboot. I have re-installed Firefox but that doesn't fix it either. Help!

All Replies (3)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

Thanks, but didn't work.

more options

Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia