Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

One e-mail account suddenly stopped working. Tried deleting account and re-adding, but it won't configure. Help???

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by bkfoxes

bkfoxes
bkfoxes
more options

I have several msn/hotmail accounts. One recently stopped working for no apparent reason.

I tried to delete the account (from Thunderbird) and re-add it. It will not configure, saying "Configuration could not be verified - is the username or password wrong?"

I can sign into my account via the website (hotmail.com), but cannot get it to work in Thunderbird. Any suggestions?

Thank you!!

I have several msn/hotmail accounts. One recently stopped working for no apparent reason. I tried to delete the account (from Thunderbird) and re-add it. It will not configure, saying "Configuration could not be verified - is the username or password wrong?" I can sign into my account via the website (hotmail.com), but cannot get it to work in Thunderbird. Any suggestions? Thank you!!

Chosen solution

We have had a whole heap of users reporting issues with hotmail this week.

Have a look at this thread: https://support.mozilla.org/en-US/questions/1147439

Read this answer in context 👍 1

All Replies (2)

Zenos
Zenos
more options

Seçilmiş Həll

We have had a whole heap of users reporting issues with hotmail this week.

Have a look at this thread: https://support.mozilla.org/en-US/questions/1147439

bkfoxes
bkfoxes Question owner
more options

Zenos,

You made my day! That perfectly solved my problem.

I can't tell you how thankful I am! You rock!

)